WELCOME BONUS 300%
UP TO €2000 + 100
FREE SPINS
UP TO €2000 + 100
FREE SPINS
Home → FAQ
Frequently asked questions about Trada
Does the app run stably on iOS 13?
The Trada Casino application requires iOS 13 or newer for its mobile platform. This operating system version is a prerequisite for accessing the casino's mobile services. The app size for iOS devices is approximately 60 MB. Players should ensure their device meets these specifications for optimal performance.
For Android users, the application is compatible with Android 8.0 and above. The Android version of the app has a file size of around 45 MB. A minimum of 2 GB of RAM is recommended for both operating systems. These technical requirements ensure a smooth gaming experience.
These system requirements are standard for modern mobile applications, aiming to provide a stable platform for gaming. Meeting the minimum RAM and OS version ensures that the app can run without significant performance issues. Users are advised to check their device's compatibility before downloading.
How many bets are needed for x45 in table games?
Wagering requirements for bonuses are subject to game contributions. Slots contribute 100% towards meeting the wagering requirements. This means every euro wagered on slots counts fully towards clearing the bonus. For example, a 300% welcome bonus up to €2,000 requires turnover.
Table games and Live Casino games contribute only 10% to the wagering requirements. Therefore, a €1 bet on a table game counts as only €0.10 towards the wagering. This significantly increases the number of bets needed to clear the bonus compared to slots. For instance, reaching x45 wagering.
To achieve x45 wagering on table games with a €100 bonus, a total of €4,500 must be wagered. Given the 10% contribution, this means €45,000 in bets must be placed on table games. This contrasts with slots, where only €4,500 in bets would be required. The wagering deadline is 30 days.
Why is an account blocked under 18 years old?
Casinos are legally obligated to verify the age of their players to prevent underage gambling. This is a standard regulatory requirement across most jurisdictions. Players must be at least 18 years old to create an account and participate in real-money gaming. This rule is enforced through identity verification.
The Know Your Customer (KYC) process is implemented to confirm player identity and age. This typically involves submitting identification documents like an ID card and proof of address. These documents confirm that the player meets the minimum age requirement. Failure to comply can lead to account restrictions.
Accounts are blocked for individuals under 18 as a direct consequence of legal regulations against underage gambling. The casino must ensure all users are of legal age to gamble in their operating regions. Verification procedures, including checks on documents like ID and proof of address, are crucial steps in this process.
How long does a withdrawal stay pending?
Withdrawal processing times can vary depending on the payment method chosen. For Visa transactions, the withdrawal process typically takes 1 to 3 business days. This period begins after the initial request has been submitted and approved by the casino's finance department. The minimum withdrawal amount is €10.
Cryptocurrency withdrawals, such as through Binance Pay, offer a significantly faster processing time. These withdrawals are typically completed within 0 to 2 hours. This speed is a key advantage for players who prioritize quick access to their funds. The maximum withdrawal limit for Binance Pay is €10,000.
While Visa withdrawals may take several business days, crypto options provide near-instantaneous transfers. Players should consider these differences when planning their transactions. The casino aims to process all withdrawal requests efficiently, but external banking systems can influence the final credit time. Fees are not applied to these methods.
Why does KYC reject documents older than 3 months?
The Know Your Customer (KYC) process requires up-to-date documentation to verify a player's current identity and address. Documents older than three months are often rejected because they may not accurately reflect the player's present circumstances. This is a standard practice in financial and online gaming verification.
Specifically, proof of address documents are crucial for KYC checks. If a utility bill or bank statement is older than three months, it might not confirm the player's current residential address. This verification is essential for security and regulatory compliance. The verification process generally takes 24-48 hours.
Using recent documents ensures that the information provided is valid and current, which is vital for preventing fraud and adhering to anti-money laundering regulations. Therefore, players are instructed to provide documents issued within the last three months. This includes identification and proof of address.
Quick answers to common questions
| Question | Short Answer |
|---|---|
| What welcome bonus is available? | 300% welcome bonus up to €2,000 plus 100 free spins |
| What is the minimum deposit? | from EUR 10, depending on the method |
| How long does a withdrawal take? | e-wallets and crypto usually same day, cards 1-3 business days |
| Is there a mobile app? | yes, for Android and iOS plus a mobile web version |
| Can games be tested for free? | yes, most slots run in demo mode without a deposit |
| How do I reach support? | live chat and email, around the clock |
| Which currencies are accepted? | EUR and other common currencies |
How do I calculate x35 on 100 EUR bonus credit?
The wagering requirement for a 100 EUR bonus credit, at x35, necessitates a total turnover of 3,500 EUR. This calculation is derived by multiplying the bonus amount by the wagering multiplier: 100 EUR * 35 = 3,500 EUR. Players must place bets equivalent to this sum before any winnings can be withdrawn.
This wagering requirement applies to the bonus funds received, not including the initial deposit. For example, if a player receives a 100 EUR bonus, they must wager 3,500 EUR in total. The maximum bet allowed while the bonus is active is 5 EUR.
The wagering requirement must be met within 30 days of the bonus being credited. Failure to complete the wagering within this timeframe will result in the forfeiture of the bonus and any associated winnings. Slots contribute 100% towards wagering.
How do I cancel a bonus before wagering?
To cancel a bonus before meeting the wagering requirements, players can typically do so through their account settings or by contacting customer support. This action will result in the forfeiture of the bonus amount and any winnings accumulated from it.
The bonus has a wagering requirement of x35 to x45, with a validity period of 30 days. If a player chooses to cancel the bonus, they will not be subject to these wagering obligations, but they will lose the bonus funds.
Players should be aware that cancelling a bonus means they forfeit any potential winnings derived from it. It is advisable to review the specific terms and conditions associated with each bonus offer for precise instructions on cancellation.
What payout does the Pass Line offer in Craps?
Information regarding specific game payouts, such as the Pass Line in Craps, is not detailed in the provided data. The source material focuses on bonus terms, payment methods, and game specifications like RTP and volatility for slots.
The available data includes details for games like Money Train 2 by Relax Gaming, which has an RTP of 96.40% and high volatility. However, specific payout ratios for table games like Craps are not listed.
While specific game payouts are not enumerated, the general wagering contribution for table games is noted as 10%, differing from slots at 100%. This indicates that bets on table games contribute less towards fulfilling bonus wagering requirements.
What house edge does the Banker bet have?
The provided data does not specify the house edge for any particular bet in games like Baccarat or other casino table games. The focus is primarily on bonus offers and the mechanics of slot games.
For instance, the game Money Train 2 is described with its RTP of 96.40% and high volatility, alongside its specific reel setup and bet limits. This level of detail is not extended to table game statistics.
The wagering contribution for table games is listed as 10%, which is a factor for bonus play. However, this figure does not represent the house edge, which is a separate metric indicating the casino's advantage over the player.
How long does KYC verification take after registration?
KYC (Know Your Customer) verification typically takes between 24 to 48 hours to complete. This process requires players to submit documentation such as a valid ID and a proof of address.
The proof of address document must be recent, ideally no older than 3 months. Once submitted, the verification team will review the documents to ensure they meet the required standards.
Successful KYC verification is a standard procedure for online casinos to ensure player security and comply with regulatory requirements. This allows for smoother processing of withdrawals once wagering requirements are met.
What to do if the confirmation email is missing after 24 hours?
The verification of a player account, known as KYC, involves submitting identification and proof of address documents. This process, which requires a valid ID and a recent address verification not older than 3 months, typically takes between 24 to 48 hours to complete. Should the confirmation email not be received within this timeframe, it is advisable to check spam folders first. If still absent, re-initiating the KYC process may be necessary.
The KYC procedure is a standard security measure designed to protect player accounts and ensure regulatory compliance. It involves the submission of documents like a passport or driver's license and a utility bill or bank statement. This verification is crucial for accessing full account functionality, including withdrawals, and is a requirement for all registered users. Completing KYC promptly is essential for a smooth gaming experience.
In cases where the initial verification email is not received after 24 hours, the player should review the requirements for the KYC process once more. This includes ensuring all uploaded documents are clear and meet the specified criteria, such as the address proof being no more than 3 months old. If issues persist after re-submission or checking spam, contacting customer support directly is the next step to resolve the delay.
What stakes apply at the live Roulette tables?
For live Roulette tables, the wagering contribution percentage is 10% towards bonus playthrough requirements. This means that only 10% of each bet placed on live dealer table games, including Roulette, will count towards fulfilling the wagering conditions. This is significantly lower than the 100% contribution offered by slot games, impacting how quickly bonus funds can be converted to real money.
The game contribution rates are structured to prioritize slot gameplay for bonus wagering. While slots contribute 100%, other table games and live casino games like Roulette contribute only 10%. This distinction is important for players aiming to clear bonus offers efficiently. Understanding these percentages is key to strategizing bets effectively to meet the wagering requirements within the 30-day bonus validity period.
Players should be aware that the 10% game contribution for live Roulette means that a larger amount of wagering is required to clear bonus funds compared to playing slots. For instance, to wager €10 on live Roulette, only €1 will count towards the wagering requirements. This contrasts sharply with slots, where the full €10 would contribute. This rule applies universally to all live dealer games with a 10% contribution rate.
What is the minimum deposit for the welcome bonus?
The welcome bonus package is available with a minimum deposit of €10. This initial deposit unlocks the offer which includes a 300% bonus up to €2,000, plus 100 free spins. The bonus funds and free spins are subject to wagering requirements of 35x to 45x, which must be met within 30 days.
A deposit of €10 is sufficient to activate the welcome bonus, which provides a significant boost to a player's initial bankroll. The wagering requirement, ranging from 35x to 45x the bonus amount, must be completed within 30 days of receiving the bonus. Players should also note the maximum bet limit of €5 while the bonus is active.
To qualify for the 300% welcome bonus and 100 free spins, players must make a qualifying deposit starting from €10. This minimum deposit ensures eligibility for the entire bonus package. All bonus funds and winnings from free spins are subject to wagering requirements that need to be cleared within the 30-day timeframe. The maximum bet allowed when using bonus funds is €5.
Why does Android warn about APK installation?
Android devices may display a warning when installing an APK file, such as the casino application, due to security settings designed to prevent the installation of apps from unknown sources. This is a standard precaution by the Android operating system to protect users from potentially malicious software. Users are prompted to confirm they trust the source before proceeding with the installation.
The casino application requires Android 8.0 or higher and has a file size of approximately 45 MB. Players may encounter a security alert when initiating the APK installation, a common feature on Android to safeguard against unauthorized app sources. To proceed, users must navigate to their device's security settings and enable installation from unknown sources for the browser or file manager used.
This warning is a general security measure and does not indicate a specific threat from the casino's application. Once the user explicitly permits the installation from the relevant source in their device settings, the APK file can be installed without further interruption. The application is designed to run smoothly on devices with at least 2 GB of RAM, ensuring optimal performance.
Can I test slots for free in demo mode?
Demo mode for slots is not explicitly detailed in the provided data. However, the game 'Esqueleto Explosivo 2' by Thunderkick is listed with a Return to Player (RTP) of 96.13% and high volatility. This slot features a 5x3 reel layout and 99 lines, with a maximum win potential of x5000.
The game 'Esqueleto Explosivo 2' offers high volatility, meaning wins may be less frequent but potentially larger when they occur. The RTP of 96.13% indicates the theoretical long-term payout percentage for this slot. The game mechanics include a tumble feature, which can lead to consecutive wins within a single spin, enhancing the gameplay experience.
While the availability of a free demo mode is not confirmed, the game 'Esqueleto Explosivo 2' is a high-volatility slot with a maximum win multiplier of x5000. Its 99 paylines and the tumble feature contribute to its dynamic gameplay. Players interested in this particular slot can investigate its availability in a practice mode directly within the casino interface.
Contact
Live - online chat
Banking
Providers
Trada Casino 2026